THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Introduction
At We Care Urgent Care Plus, we are committed to treating and using your protected health information responsibly. Under federal and state law, your patient health information is protected and confidential. This Notice of Health Information Practices describes the personal health information we collect and how and when we use or disclose that information. It also describes your rights and our responsibilities as they relate to your protected health information.

Understanding Your Health Record/ Information
Each time you visit We Care Urgent Care Plus, a record of your visit is made. Typically, this record contains your demographic information, medical history, procedure notes, test results, diagnoses, prescription copies, discharge instructions, and signed consents. This information, often referred to as your health or medical record, serves as a:
1. Basis for planning your care and treatment.
2. Means for us to contact you for follow-up.
3. Legal document describing the care you received and consents you have given.
4. Means by which a third-party payer (e.g., your insurance company) can verify who you are and that services billed were actually provided.
5. Source of information for public health officials charged with improving the health of this state and the nation (such as FDA).
6. Means by which a lab or radiology provider can process and bill for their services.
7. Means by which we can assess and continually work to improve the care we render at our facility and the outcomes we achieve.

Uses and Disclosures of Your Health Information
Your health information may be used and disclosed for the following purposes:
1. Treatment: To provide, coordinate, and manage your healthcare.
2. Payment: To obtain reimbursement for your healthcare services.
3. Healthcare Operations: For administrative, legal, and quality improvement purposes.

Other permitted uses include:
1. Appointment reminders.
2. Health-related benefits and services.
3. Public health and safety purposes, including controlling disease and reporting adverse events.
4. Judicial and administrative proceedings.
5. Law enforcement purposes.
6. Research, under certain conditions.
7. To avert a serious threat to health or safety.
8. Specialized government functions, including military and national security.
9. Worker’s compensation cases.

Your Health Information Rights
You have the right to:
1. Inspect and obtain a copy of your health information (45 CFR § 164.524).
2. Request an amendment to your health record (45 CFR § 164.526).
3. Receive an accounting of disclosures of your health information (45 CFR § 164.528).
4. Request restrictions on uses and disclosures of your health information (45 CFR § 164.522).
5. Request confidential communications (45 CFR § 164.522).
6. Obtain a paper copy of this notice upon request.

Our Responsibilities
We Care Urgent Care Plus is required by law to:
1. Maintain the privacy of your health information.
2. Notify you in the event of a breach of unsecured protected health information.
3. Provide you with this notice of our legal duties and privacy practices.
4. Abide by the terms of this notice.

For More Information or to Report a Problem:
If you believe your privacy rights have been violated, you can file a complaint as below:
1. With We Care Urgent Care Plus by contacting us at:

Phone: (346) 478-6611
Address: 20212 Champion Forest Dr Ste 100, Spring, TX 77379, United States

2. With the Office for Civil Rights, U.S. Department of Health and Human Services, at:
Office for Civil Rights U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Room 509F, HHH Building Washington, D.C. 20201.

You will not be penalized in any way for filing a complaint.
Effective Date: February 2nd, 2025